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Wednesday, May 4 • 3:00pm - 4:45pm
How to Get Microsoft to Fix Your #### Bugs!

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1) How feedback pipelines into Microsoft works (For bugs, DCRs, support cases)
2) Examples of well-filed bugs, and poorly filed bugs
3) How to file a bug to maximize visibility and getting it routed to the engineering team; And motivating them to fix it
4) Real-world examples

What you will learn:
  • How Microsoft feedback pipelines work
  • Microsoft will fix your bugs if you file them the right way
  • Things can get better

avatar for Aria Carley

Aria Carley

Senior Program Manager, Microsoft
ariaupdated (@ariaupdated) / TwitterWorking to help IT Admins manage Windows Updates with the Windows Insider Program for Business, Windows Update for Business, and WSUS. My opinions are mine... Read More →
avatar for David James

David James

VP, Engineering, Patch My PC
David James is the VP of engineering at Patch My PC and runs their engineering operations. He was previously the director of engineering at Microsoft for MEMCM. A short bio stolen from another site:Studied Computer Engineering and Music Theory/Composition at University of Utah.Joined... Read More →

Wednesday May 4, 2022 3:00pm - 4:45pm CDT
Lakes B
  Systems Management, BugFix
  • Skill Level Tips and Tricks